ROTAR GROUP           Overview  | Service  | Quality Assurance  | Future Expectation   Located in Ta Li Industrial Park on the northwest suburb of Taichung City, Rotar Machinery Industrial Co., Ltd. (ROTAR GROUP) occupies a total area of 8,360 m2, with a floor space of 10,600 m2. Currently possessing three production plants made up of more than ten different specialized departments. ROTAR GROUP is one of the well-known significant organizations successfully transforming from a traditional professional manufacturer to an international corporation among the industry.     VIBRATORY SURFACE FINISH PRODUCTION PLANT Established in May 1981, ROTAR Vibratory Surface Finishing Center is now the largest processing plant in Southeastern Asia by equipping over 200 machines to operate over 150 tons daily capacity. The workpieces include a wide range of hand tool components, hardware components, machine components, forged and cast workpieces, alloy and etc.   MACHINERY PRODUCTION PLANT Based on the direction of constantly improving design and production, ROTAR put efforts in developing various surface abrasive machines by breaking through the traditional vibratory processing technology. In 1993, ROTAR was the first company in the Taiwan vibratory finishing machinery field to be approved by ISO-9002 certificate and attained CE Mark from Germany TUV Rheinland and the Taiwan Certificate of Excellence. Currently, ROTAR not only possesses various patents and certifications worldwide but also recognized to be the icon & pioneer in the top filed of vibratory finishing machines.   TOOL PRODUCTION PLANT With ROTAR top hand tools surface finishing technology and after a long period of study and research in the tool industry, the organization decided to launch a new tool production line in 1994. The product line includes various types of wrenches, sockets and all kinds of different professional tools. Up to present, the production line is able to generate a manufacturing capacity of more than 10,000,000pcs per year through OBM/ODM/OEM cooperation. ROTAR is now also to be considered one of the best tool manufacturers in the professional tool field in Taiwan.

Toptul Establishment

Brand & Distribution                    Brand is essential to its positioning. TOPTUL brand name was made from the abbreviation of “TOP TOOL”. In order to have the product values transform into brand values, TOPTUL product position is focused on the premium quality and services. For over a decade, TOPTUL production line has devoted itself to the growth of tooling industry. The insistent belief of“Manufacturing the Best Tools”has inspired TOPTUL production team to develop its ability to generate innovative product. TOPTUL unique manufacturing experience and advance manufacturing processes and technology have resulted not just in efficient professional tool production but, more importantly, the highest quality tools you will find and trust today.   TOPTUL has become the tool brand that offers a full range of professional tools with high quality in the global market. Today, TOPTUL continues to improve tool convenience and practicality of end-users. As a quality oriented tool company, TOPTUL looks forward to leading the continual advancement of the tools not just through research and development, but also by being guided by what is in the hearts and souls of end-users around the world.

TOPUL Manufacture             TOPTUL Professional Tools have been manufacturing for more than a decade since 1994, and its top tool quality and performance have gained a great recognition worldwide.“We are the first tool manufacturer who not only focus on high grade material, innovative product design and advanced manufacturing technology, but also strongly emphasize on the outstanding surface finish of the tools,”stated the president, Mr. Chiao Wei. The production manager also indicates that“Being a professional tool manufacturer must equip with highly integrated production lines and strong design capability together with efficient production management. After accumulating a lot of different manufacturing requirements and experiences through years, our production capabilities and flexibilities are considered to be quite strong compared to the other competitors.”   TOPTUL products emphasize not only on high quality but also reasonable pricing. In order to accomplish that goal, TOPTUL production systems play a very important role in achieving organizational excellence. By conducting proper planning, co-ordination and control through Work-Flow ERP (Enterprise Resource Planning) System, TOPTUL team becomes one of the organizations in Taiwan Tool Industry has achieved and sustained excellence by effective production management.   Ever since the first day TOPTUL professional manufacturing team decided to produce quality tools with the top material, innovative tool molding and manufacturing technology, and a complete quality control method as well as complied with various strict industrial standards, TOPTUL professional tools stand for“The Mark of Professional Tools”   Advanced R & D Technology TOPTUL professional R&D team develops robust construction mold for each TOPTUL product series. Our engineers strengthen the construction and innovate user-friendly functions of tool from computer simulation, manufacture & tool testing. The continuous advancement provides extra torque, durability, and multi-functional benefits for TOPTUL tool in operation.   Innovated Branding & Packaging TOPTUL art designing team constantly enhances the brand image & product value by designing various TOPTUL promotional kits and packaging.

Market & Sales Opportunity           TOPTUL Sales Opportunity TOPTUL marketing department currently divide the global market into 6 major sales territories including 168 countries, and the sales team is actively seeking for TOPTUL sales representatives worldwide. The sales department has cooperated with global TOPTUL agents/distributors/sales representatives since TOPTUL brand established. As equipped with accumulated working experiences and comprehensive policies, TOPTUL distributors can be always satisfied with complete services and so further accomplish various sales goals. TOPTUL well- planned co-operation program offers sales incentives to the valued agents/dealers/customers such as, sales commission, sales territory protection strategy, promotion resource support and frequent global exhibition schedule.   Agents / Distributors / Sales Representation 1. A competitive and favorable price offer assures the reasonable profits for selling high quality TOPTUL products. TOPTUL appreciates worldwide quality-driven sales partners and their efforts of TOPTUL promotion. TOPTUL sales team emphasizes the importance of working with quality partners, growing with partners, and creating a win-win situation while promoting TOPTUL name brand.   2. The continuous development/ improvement of new TOPTUL products enable each business associate to satisfy broad demands from valued customers. New product development plan is completely protected under well-arranged measures.   3. Perfect sales territory break-down measure prevents interfering clients' marketing networks. Provided full protection for each sales territory as well as complete sales supports. Direct or indirect sales opportunities are appointing to which territory-reserved distributors/agents/sales representatives   4. Various & effective sales supports for global agents/distributors/sales representatives on marketing. TOPTUL program also engages in sales advertisement, internet marketing, and international trade exhibitions frequently not only increase the brand awareness but also enhance brand recognition worldwide.   If customers consider TOPTUL professional tools are suitable and meet the market demands or request to become TOPTUL sales partners, please don't hesitate to contact now with TOPTUL Sales Department for more information!   TOPTUL Referral TOPTUL Sales Department is looking for business associates worldwide enthusiastically, if customers are familiar with the following business fields:  ■ Industrial Suppliers  ■ Automotive After-market Professionals  ■ Tool Importer  ■ Hardware Store If customers are experienced in the above-mentioned sales channels and can assist TOPTUL sales team to establish a business relationship with others, please contact us to learn more about the details and bonus package. TOPTUL Professional Tools - YOUR BEST WORKING PARTNER!

Super Torque       "Torque Test" Set Value - Comparison between International DIN/ANSI Standard & TOPTUL Standard TOPTUL professional wrench's super torque is 1.6 to 2.5 times higher than DIN& ANSI standards.   Damage Test The breaking point of TOPTUL Wrench Torque testing result is 3 times higher than DIN standard. The maximum bending angle for TOPTUL wrench is over 60°, and that guarantees operation safety. TOPTUL wrenches are made of Chrome Vanadium Steel and manufactured under high standard industrial requirements. If (impact) torque strength is under TOPTUL standard, the wrench will not be broken and continue to function properly.

Super Grip

72-T Gear Action

Innovative Finish         With TOPTUL professional manufacture technology, we now develop the new finish for all TOPTUL hand tool series. Satin Chrome Finish applies to our wrenches, Ratchet wrenches, sockets, ratchets, hinges and a variety of different new products. Benefits & Bonus 1. Eye catching finish 2. Comfort handling texture 3. Over 30% scratch resistance 4. Maximum corrosion resistance and durability

Ideal Package       TOPTUL New Package As the package becomes the embodiment of a brand, TOPTUL packaging design tem therefore realizes the packaging can also become the real value of products.In order to add value to the positive experience of TOPTUL products and brand, TOPTUL new packaging design is developed by the combination of stylish professionalism, international character and green packaging. TOPTUL brand is now also aiming to become one of the finest collections of professional tools in the global market.

TOPTUL Q.C         The Main Concept of TOPTUL Quality Control TOPTUL production team insists in two primary principles of Quality Control: 1. Verify Quality through Practical Operation - Reconfirm the product quality by conducting a practical product test in actual workplace for a set period of time. 2. Multi-Segment Lab Tests before Mass-Production – Verify the correctness of procedures and devices, quality stability, inspection standards of production process through in-process research & development and trial production.   TOPTUL Professional Tool TOPTUL Q.C. Department and R&D Engineers constantly update testing & quality control procedures based on either positive or negative feedbacks from end-users. The innovative "Circulative Inspection QC System" and "Integrated Production & Quality Control System" have imposed a strict quality standard for the TOPTUL brand products. These quality control concepts have implanted into every member in the organization. The management not only promotes the concept of "Complete Quality Management" but also believe in "Practical operation is beneficial for discovering defectives and reliable solutions".   From customer feedback, the in-house R&D Department continuously reviews the original design of products and conducts modification as well as technology upgrade to enhance the product practicality & quality stability. Today, all TOPTUL professional tools are manufactured by TOPTUL production chain based on TOPTUL Design & Quality Specifications under ISO-9001:2000 Edition Quality Management. The excellent product quality has made TOPTUL brand tools become uses’ most reliable working partners. TOPTUL, "the mark of professional tools".

Product Warranty         TOPTUL Warranty TOPTUL Professional Tools, unless otherwise specified, are unconditionally guaranteed against defects in materials and workmanship for the life of the tool. We will repair or replace any tool that fails to give satisfactory service, on the condition that the tool has not been abused or modified and that it is returned to an authorized warranty TOPTUL dealer. You can count on TOPTUL to stand behind our top quality professional hand tools.   Common problems that are Not covered by TOPTUL Warranty Altered TOPTUL products: For instance, thin out certain facet of products purposely to increase the operating space. The altered, thin open-end of wrench allows users to work in a confined area but easily resulted in distortion of wrench. Imposed an External Force on using TOPTUL products: For instance, add an additional steel pipe with wrench handle to enhance leverage. The increased strong force which imposed on the products can easily cause damage and distortion to the wrenches. Using Hand tool product as Air Impact tools or Power tools: For instance, the generated intensive force from impact wrench that imposed on hand socket can easily cause cracks around the socket drive. Misuse & Abusing TOPTUL products: For instance, misusing the screwdrivers as chisels, or hit wrenches with a hammer to increase driving force.　The bad worn products are resulted from misuse and abuse.       DO NOT OPEN MULTIPLE DRAWERS AT A TIME DO NOT USE SCREWDRIVERS AS PRY BARS, LEVERS, PUNCHES OR CHISELS DO NOT TWIST THE RATCHET WHEN THE SOCKETS IS NOT ENGAGED TO THE FASTENER HEAD FULLY DO NOT IMPOSE STRENGTH WHEN SCREWDRIVER BLADE TIP IS NOT VERTICAL TO THE SCREW READ PROPER INSTRUCTIONS BEFORE USE TOOLS WEAR SAFETY GOGGLES DURING WORK AT ALL TIME

Product Liability         TOPTUL Product Liability Insurance Wrenches & Wrench Sets TOPTUL has followed the principle of “Joyful selling, Comfortable buying, and Safe using” to protect customers’ benefits and provide high quality services.　As a highly qualified brand, we have invested product liability in TOPTUL wrench series for years that insured by INSURANCE COMPANY of NORTH AMERICA to guarantee our responsibility.   In the future, we are planning to invest more TOPTUL product liability insurance to protect each TOPTUL loyal customer/ dealer.　 TOPTUL Professional Tool are the best Working Partner You Can Trust!

TOPTUL Sruvey     TOPTUL Professional Hand Tool Customer Survey The following survey pertains to a study being conducted by Rotar Machinery Company. This study will help Rotar to enhance TOPTUL products and services. The following survey will take only 10-15 minutes to complete. Your cooperation is highly appreciated. 1. How did you hear about TOPTUL Professional Hand Tool? (check all that apply) Professional Hardware Chain store referral Advertising/Brochures End-user/Technician's referral Trade Show Dealer's referral Word-of-Mouth Automotive Shop's referral Other (please specify) Yellow Pages listing □ Other (please specify) TOPTUL Website   2. How is TOPTUL's product quality? Very Good Fairly Good Neither Goodor Bad Somewhat Poor Very Poor 3. How is TOPTUL's packing quality? Very Good Fairly Good Neither Goodor Bad Somewhat Poor Very Poor 4. How is TOPTUL's product compared with other hand tool suppliers? Very Good Fairly Good Neither Goodor Bad Somewhat Poor Very Poor 5. How would you rate TOPTUL professional hand tool either from functionality or appearance? Professional Grade Fairly Professional Somewhat Professional Somewhat DIY DIY Grade 6. Why did you choose TOPTUL Professional Hand Tool? (check all that apply) Professional Hardware Chain store referral Advertising/Brochures End-user/Technician's referral Trade Show Dealer's referral Word-of-Mouth Automotive Shop's referral Other (please specify) Yellow Pages listing TOPTUL Website   7. What specific factors influenced you to choose TOPTUL? (check all that apply) Brand Image TOPTUL Website Functionality Advertising/Brochures Surface Finishing Trade Show Product Design Word-of-Mouth Sales Referral Other (please specify) Customer Service 8. How satisfied are / were you with TOPTUL services? Very Satisfied Quite Satisfied Somewhat Satisfied Neither Satisfied or Dissatisfied Somewhat Dissatisfied Ouite Dissatisfied Very Dissatisfied 9. How well did TOPTUL staff explain TOPTUL product if you need immediate attention/inquiry? Very Well Fairly Well Neither Well or Not Well Somewhat Poor Very Poor 10. How would you rate overall TOPTUL service? Very Well Fairly Well Neither Well or Not Well Somewhat Poor Very Poor 11. How would you recommend TOPTUL Professional Hand Tool to businesses and friends? Definitely Recommend Likely Recommend Neutral Recommendation Likely Not Recommend Definitely Not Recommend 12. If your care was unsatisfactory in any way, please tell us how TOPTUL did not meet your expectations. 13. What global professional hand tool alternatives were recommended to you? Please write as many as you recommended in the following passage. 14. If you currently purchase/use TOPTUL products, do you plan to continue? If you are a former user of TOPTUL products, would you choose TOPTUL products as your working partner (or your promotion brand)? Why or why not? YES NO Thank you for filling out this survey. Your input will help improve TOPTUL services.